Our Commitment to Protecting Your Privacy
Trust is the foundation of every relationship we build with our customers. Whether you are making an enquiry, applying for finance, or using our services, you can expect Nolimit Finance Limited to treat your personal information with care, confidentiality, and respect.
Applying for finance often requires you to provide sensitive personal and financial information. We understand the importance of that responsibility and are committed to managing your information in a lawful, secure, and transparent manner.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in the course of providing our services. It also outlines your rights in relation to the information we hold about you and the choices available to you.
To deliver our services efficiently and securely, Nolimit Finance Limited works with carefully selected technology providers that support identity verification, credit reporting, bank statement verification, and the secure processing of finance applications.
Our privacy practices are governed by the Privacy Act 2020 (New Zealand) and any other applicable legal or regulatory requirements. We regularly review our procedures to help ensure your information remains protected throughout your dealings with us.
When This Policy Applies
This Privacy Policy applies whenever you interact with Nolimit Finance Limited, whether through our website, by telephone, email, social media, online enquiry, finance application, or any other communication channel.
It also applies to personal information provided to us by authorised third parties, including information supplied in connection with a finance application or other services that we provide.
By accessing our website or engaging our services, you acknowledge that your personal information may be collected, used, stored, and disclosed in accordance with this Privacy Policy where permitted or required by law.
The Information We Require
The information we request will depend on the nature of your enquiry, the finance you are seeking, and the requirements of the lender assessing your application.
To enable us to provide our services efficiently, we may request information necessary to:
- verify your identity;
- understand your financial requirements;
- assess your eligibility for finance;
- communicate with you and relevant service providers;
- prepare and manage finance applications; and
- satisfy our legal and regulatory obligations.
Depending on your circumstances, this information may include your contact details, identification documents, employment and income information, financial commitments, banking information, business information, and any supporting documentation reasonably required to progress your application.
We collect only the information that is reasonably necessary for the purposes described in this Privacy Policy or as otherwise authorised or required by law.
How Information Is Obtained
Most of the information we hold is provided directly by you during your dealings with Nolimit Finance Limited.
Where appropriate and with your authority, or where otherwise permitted by law, we may also obtain relevant information from third parties involved in the assessment or administration of your application. These may include lenders, credit reporting agencies, identity verification providers, employers, accountants, government agencies, professional advisers, or other organisations reasonably connected with the services you have requested.
We take reasonable steps to ensure that information collected from third parties is relevant, accurate, and obtained only for legitimate business purposes.
Why We Use Your Information
Your personal information enables us to deliver our services efficiently and to fulfil our legal and professional responsibilities as an independent finance broker.
Depending on the services you request, your information may be used to:
- assess your finance requirements and eligibility;
- prepare, submit, and manage finance applications;
- communicate with lenders and other authorised service providers;
- verify your identity and meet our legal and regulatory obligations;
- assist in preventing fraud, financial crime, and unauthorised activity;
- administer our relationship with you;
- improve our services and customer experience; and
- provide information about products or services where you have requested or consented to receive such communications, or where otherwise permitted by law.
We will not use your personal information for purposes unrelated to those described in this Privacy Policy unless you have provided your consent or we are authorised or required to do so by law.
Using Your Information
The information entrusted to Nolimit Finance Limited is used only for purposes connected with the services you request and the lawful operation of our business.
Depending on your circumstances, your personal information may be used to evaluate your finance requirements, prepare and manage finance applications, communicate with lenders and authorised service providers, verify information you have supplied, administer our relationship with you, comply with legal and regulatory obligations, detect or prevent fraud, and improve the quality of our services.
Where permitted by law, we may also use your information to keep you informed about products or services that may be relevant to you. You may opt out of receiving marketing communications at any time.
Working with Lenders and Service Providers
As an independent finance broker, Nolimit Finance Limited works with a panel of third-party lenders and other professional service providers to assist customers in obtaining finance.
Where reasonably necessary to process your enquiry or finance application, we may disclose relevant personal information to lenders, insurers, solicitors, accountants, valuation providers, payment service providers, technology providers, and other organisations involved in assessing or administering your application.
This may also include authorised credit reporting agencies, including Centrix, Equifax, and illion, together with identity verification providers such as APLYiD and Centrix Verify, where required to verify your identity, assess your application, or meet our legal and regulatory obligations.
Personal information is shared only where it is reasonably necessary to provide our services, where you have authorised the disclosure, or where disclosure is otherwise permitted or required by law.
Identity Verification
To protect our customers and comply with applicable legal and regulatory requirements, Nolimit Finance Limited may verify your identity before arranging or submitting a finance application.
Identity verification may be completed electronically or by reviewing identification documents you provide. We may use authorised verification providers, including APLYiD and Centrix Verify, to confirm your identity securely and help prevent fraud, identity theft, and other unlawful activity.
If your identity cannot be satisfactorily verified, we may be unable to provide some or all of our services.
Credit Information
Where authorised by you or otherwise permitted by law, Nolimit Finance Limited and the relevant lender may obtain, use, and exchange credit-related information for the purpose of assessing, processing, or managing your finance application.
Credit information may be requested from authorised credit reporting agencies, including Centrix, Equifax, and illion, and may include credit enquiries, repayment history, default information, identity verification information, and other credit-related data maintained in accordance with applicable New Zealand laws.
You have the right to request access to your credit information and to seek correction of any information you believe is inaccurate or incomplete.
Bank Statement Verification
Some lenders require access to recent banking information to assess affordability and verify your financial position.
With your express consent, Nolimit Finance Limited may use illion BankStatements to securely obtain your banking information. By providing your consent, you authorise illion to retrieve up to 90 days of your bank transaction history directly from your nominated financial institution on our behalf.
The information obtained through illion BankStatements is provided to Nolimit Finance Limited and may also be shared with the lender assessing your application for the purpose of evaluating affordability, verifying financial information, and processing your finance application.
Nolimit Finance Limited does not collect, access, or retain your internet banking usernames, passwords, or other security credentials at any time.
Protecting Your Information
Safeguarding personal information is an integral part of our business.
Nolimit Finance Limited maintains administrative, physical, and electronic safeguards designed to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure. Access to personal information is restricted to employees, contractors, and authorised service providers who require that information to perform their responsibilities and who are subject to appropriate confidentiality obligations.
Although reasonable security measures are maintained, no method of transmitting or storing electronic information can be guaranteed to be completely secure. For this reason, we cannot warrant the absolute security of information transmitted electronically.
Website Technologies
When you visit our website, certain technical information may be collected automatically to help us operate, maintain, and improve our online services.
This information may include your IP address, browser type, device information, operating system, pages visited, the date and time of your visit, and how you interact with our website.
We may use cookies and similar technologies to enhance your browsing experience, remember your preferences, analyse website performance, and better understand how visitors use our website.
You can manage or disable cookies through your browser settings. However, doing so may affect the functionality or performance of certain features of our website.
Marketing Communications
Where you have provided your consent, or where otherwise permitted by law, Nolimit Finance Limited may contact you with information about our services, promotions, industry updates, or other information that may be of interest to you.
You may withdraw your consent or unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our communications or by contacting us directly.
Choosing not to receive marketing communications will not affect our ability to contact you regarding your enquiries, finance applications, or other service-related matters.
Third-Party Websites
Our website may contain links to websites operated by other organisations for your convenience or additional information.
Those websites operate independently of Nolimit Finance Limited and are governed by their own privacy practices and terms of use. We are not responsible for the content, security, or privacy practices of external websites, and we encourage you to review their privacy policies before providing any personal information.
Retention of Personal Information
Nolimit Finance Limited retains personal information only for as long as it is reasonably necessary to fulfil the purposes for which it was collected, to comply with legal or regulatory obligations, to resolve disputes, or to establish, exercise, or defend legal rights.
When personal information is no longer required, we will take reasonable steps to securely destroy, delete, or de-identify that information in accordance with our legal obligations and internal record management practices.
Accessing and Correcting Your Information
You have the right to request access to the personal information held by Nolimit Finance Limited and to request correction of any information you believe is inaccurate, incomplete, or out of date.
Requests for access or correction will be managed in accordance with the Privacy Act 2020. Before releasing information, we may take reasonable steps to verify your identity to protect your privacy and the security of your personal information.
Where permitted by law, we may decline a request or charge a reasonable fee for providing access to certain information. If this occurs, we will explain the reasons for our decision.
When Information Is Not Provided
Providing the personal information we reasonably request enables Nolimit Finance Limited to assess your enquiry, process your finance application, and deliver our services.
If you choose not to provide the information or documentation requested, or if the information provided is incomplete or inaccurate, we may be unable to assess your application, arrange finance, or provide some or all of the services you have requested.
Privacy Concerns and Complaints
If you have any questions about this Privacy Policy or believe your personal information has not been handled appropriately, we encourage you to contact Nolimit Finance Limited so that we have the opportunity to investigate and resolve your concerns promptly and fairly.
If you are not satisfied with our response, you may refer your complaint to the Office of the Privacy Commissioner of New Zealand or any other authority responsible for administering privacy legislation.
Changes to This Privacy Policy
Nolimit Finance Limited may review and update this Privacy Policy from time to time to reflect changes in our business operations, legal obligations, technology, or privacy practices.
Any revised version will take effect from the date it is published on our website. We encourage you to review this Privacy Policy periodically to remain informed about how your personal information is managed.
Contact Us
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or would like to make a privacy-related enquiry, please contact us.
Nolimit Finance Limited
Email: info@nolimitfinance.co.nz
Phone: +64 20 434 4848
Postal Address: 14E Seccombes Road, Epsom, Auckland 1023, New Zealand
© Nolimit Finance Limited. All rights reserved.